Privacy notice
How we use and protect information.
This notice explains the general approach used on this website. It should be reviewed and expanded before regulated services begin.
Website enquiries
Information you choose to send us.
What we collect
Your name, contact details, the type of support you are interested in and the message you submit.
Why we use it
To respond to your enquiry, understand what you are asking for and keep an appropriate record of our communication.
Who can see it
Authorised members of the Christy Crystal Care team and service providers needed to operate the website or email system. We do not sell enquiry details.
How long we keep it
Only for as long as needed for the enquiry, legal obligations and appropriate business records.
Your choices and rights
You may ask about the information we hold, request correction, object to certain uses or raise a concern. Some rights depend on the circumstances and applicable law.
Cookies
The website may use essential cookies and, where you choose, optional cookies. Use the cookie preferences tool to review or change your choices.
Contact
Email admin@crystalchristycare.co.uk with privacy questions.
Last reviewed: September 2026.
Professional referrals
The referral form collects professional contact details, a minimum person identifier, adult status, area, funding route, urgency, referral basis and a brief summary. Referrers are asked not to include full addresses, dates of birth or detailed clinical records in the initial form.